Notices from the U.S. Embassy in Mexico
& the Local U.S. Consul
Zihuatanejo-Ixtapa, Guerrero, Mexico

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Latest Messages from the U.S. Embassy:

Travel Warning

U.S. DEPARTMENT OF STATE
Office of the Spokesman

MEXICO
August 20, 2009

The Department of State has issued this Travel Alert to update security information for U.S. citizens traveling to and living in Mexico.  It supersedes the Travel Alert for Mexico dated February 20, 2009, and expires on February 20, 2010.

While millions of U.S. citizens safely visit Mexico each year (including tens of thousands who cross the land border every day for study, tourism or business), violence in the country has increased.  It is imperative that travelers understand the risks of travel to Mexico, how best to avoid dangerous situations, and who to contact if one becomes a crime victim.  Common-sense precautions such as visiting only legitimate business and tourist areas during daylight hours, and avoiding areas where prostitution and drug dealing might occur, can help ensure that travel to Mexico is safe and enjoyable.

Recent violent attacks have caused the U.S. Embassy to urge U.S. citizens to delay unnecessary travel to parts of Michoacán and Chihuahua (see below for details) and advise U.S. citizens residing or traveling in those areas to exercise extreme caution. Drug cartels and associated criminal elements have retaliated violently against individuals who speak out against them or whom they otherwise view to be a threat to their organization, regardless of the individuals’ citizenship.  These attacks include the abduction and murder of two resident U.S. citizens in Chihuahua in July, 2009.

Violence Along the U.S. - Mexico Border

Mexican drug cartels are engaged in violent conflict - both among themselves and with Mexican security services - for control of narcotics trafficking routes along the U.S.-Mexico border.  In order to combat violence, the government of Mexico has deployed military troops in various parts of the country.  U.S. citizens should cooperate fully with official checkpoints when traveling on Mexican highways.

Some recent Mexican army and police confrontations with drug cartels have resembled small-unit combat, with cartels employing automatic weapons and grenades.  Large firefights have taken place in towns and cities across Mexico, but occur mostly in northern Mexico, including Tijuana, Chihuahua City, Monterrey and Ciudad Juarez.  During some of these incidents, U.S. citizens have been trapped and temporarily prevented from leaving the area.  The U.S. Mission in Mexico currently restricts non-essential travel within the state of Durango, the northwest quadrant of Chihuahua and an area southeast of Ciudad Juarez, and all parts of the state of Coahuila south of Mexican Highways 25 and 22 and the Alamos River for US Government employees assigned to Mexico.  This restriction was implemented in light of the recent increase in assaults, murders, and kidnappings in those three states.  The situation in northern Mexico remains fluid; the location and timing of future armed engagements cannot be predicted.

A number of areas along the border are experiencing rapid growth in the rates of many types of crime.  Robberies, homicides, petty thefts, and carjackings have all increased over the last year across Mexico generally, with notable spikes in Tijuana and northern Baja California.  Ciudad Juarez, Tijuana and Nogales are among the cities which have experienced public shootouts during daylight hours in shopping centers and other public venues.  Criminals have followed and harassed U.S. citizens traveling in their vehicles in border areas including Nuevo Laredo, Matamoros, and Tijuana.

The situation in the state of Chihuahua including Ciudad Juarez is of special concern.   The U.S. Consulate General recommends that American citizens defer non-essential travel to the Guadalupe Bravo area southeast of Ciudad Juarez and to the northwest quarter of the state of  Chihuahua including the city of Nuevo Casas Grandes and surrounding communities.  From the United States, these areas are often reached through the Columbus, NM and Fabens and Fort Hancock, TX ports-of-entry.  In both areas, American citizens have been victims of drug related violence.

Mexican authorities report that more than 1,000 people have been killed in Ciudad Juarez in the first six-months of 2009.  Additionally, this city of 1.6 million people experienced more than 17,000 car thefts and 1,650 carjackings in 2008.  U.S. citizens should pay close attention to their surroundings while traveling in Ciudad Juarez, avoid isolated locations during late night and early morning hours, and remain alert to news reports.  Visa and other service seekers visiting the Consulate are encouraged to make arrangements to pay for those services using a non-cash method.

U.S. citizens are urged to be alert to safety and security concerns when visiting the border region.  Criminals are armed with a wide array of sophisticated weapons.  In some cases, assailants have worn full or partial police or military uniforms and have used vehicles that resemble police vehicles.  While most crime victims are Mexican citizens, the uncertain security situation poses serious risks for U.S. citizens as well.  U.S. citizen victims of crime in Mexico are urged to contact the consular section of the nearest U.S. consulate or Embassy for advice and assistance. Contact information is provided at the end of this message.

Crime and Violence Throughout Mexico

Although the greatest increase in violence has occurred on the Mexican side of the U.S. border, U.S. citizens traveling throughout Mexico should exercise caution in unfamiliar areas and be aware of their surroundings at all times.  Bystanders have been injured or killed in violent attacks in cities across the country, demonstrating the heightened risk of violence in public places. In recent years, dozens of U.S. citizens living in Mexico have been kidnapped and most of their cases remain unsolved.  U.S. citizens who believe they are being targeted for kidnapping or other crimes should notify Mexican officials, the U.S. Embassy in Mexico City, or the nearest American Consulate as soon as possible.  Any U.S. visitor who suspects they are a target should consider returning to the United States immediately. 

U.S. citizens should make every attempt to travel on main roads during daylight hours, particularly the toll ("cuota") roads, which generally are more secure.  When warranted, the U.S. Embassy and consulates advise their employees as well as private U.S. citizens to avoid certain areas, abstain from driving on certain roads because of dangerous conditions or criminal activity, or recommend driving during daylight hours only.  When this happens, the Embassy or the affected consulate will alert the local U.S. citizen Warden network and post the information on their respective websites, indicating the nature of the concern and the expected time period for which the restriction will remain in place. 

U.S. citizen visitors are encouraged to stay in the well-known tourist areas.  Travelers should leave their itinerary with a friend or family member not traveling with them, avoid traveling alone, and check with their cellular provider prior to departure to confirm that their cell phone is capable of roaming on GSM or 3G international networks.  Do not display expensive-looking jewelry, large amounts of money, or other valuable items.

Demonstrations and Large Public Gatherings

Demonstrations occur frequently throughout Mexico and usually are peaceful.  However, even demonstrations intended to be peaceful can turn confrontational and escalate to violence unexpectedly.  Violent demonstrations have resulted in deaths, including that of an American citizen in Oaxaca in 2006.  In 2008, a Mexican Independence Day celebration was the target of a violent attack.  During demonstrations or law enforcement operations, U.S. citizens are advised to remain in their homes or hotels, avoid large crowds, and avoid the downtown and surrounding areas.  Since the timing and routes of scheduled marches and demonstrations are always subject to change, U.S. citizens should monitor local media sources for new developments and exercise extreme caution while within the vicinity of protests. 

The Mexican Constitution prohibits political activities by foreigners, and such actions may result in detention and/or deportation.  U.S. citizens are therefore advised to avoid participating in demonstrations or other activities that might be deemed political by Mexican authorities.  As is always the case in any large gathering, U.S. citizens should remain alert to their surroundings.

Further Information

For more detailed information on staying safe in Mexico, please see the Mexico Country Specific Information.  Information on security and travel to popular tourist destinations is also provided in the publication: "Spring Break in Mexico- Know Before You Go!!".

For the latest security information, U.S. citizens traveling abroad should regularly monitor the Department's internet web site at http://travel.state.gov/ where the current Worldwide Caution, Travel Warnings, and Travel Alerts can be found. Up-to-date information on security can also be obtained by calling 1-888-407-4747 toll free in the United States and Canada, or, for callers from Mexico, a regular toll line at 001-202-501-4444.  These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).  American citizens traveling or residing overseas are encouraged to register with the appropriate U.S. Embassy or Consulate on the State Department's travel registration website

For any emergencies involving U.S. citizens in Mexico, please contact the U.S. Embassy or the closest U.S. Consulate.  The U.S. Embassy is located in Mexico City at Paseo de la Reforma 305, Colonia Cuauhtemoc, telephone from the United States: 011-52-55-5080-2000; telephone within Mexico City: 5080-2000; telephone long distance within Mexico 01-55-5080-2000.  You may also contact the Embassy by e-mail at: ACSMexicoCity@state.gov The Embassy's internet address is http://www.usembassy-mexico.gov/.

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Public Announcement

Warden Message

Violence in Michoacan
July 15, 2009

The U.S. Embassy advises U.S. citizens residing or traveling in the state of Michoacan, Mexico, to be aware of recent violent attacks targeting state and federal police officials, and wishes to remind U.S. citizens of the Travel Alert for Mexico dated February 20, 2009.  Several Mexican police officials have been killed at various locations throughout the state.  The U.S. Embassy is not aware of any attempts to target U.S. citizens with this violence; however, citizens are advised to maintain awareness of their surroundings when travelling throughout the state and to avoid large crowds and demonstrations.

Actions to Take if Caught in the Middle of a Gunfight/Gunfire

The U.S. Embassy takes this opportunity to remind U.S. citizens of guidance sent on October 22, 2008, recommending the following courses of action to take if you find yourself in a situation in or near gunfire:

  • Always be aware of your surroundings.

  • Whenever possible, carry a cell-phone with up to date contact information for emergencies.

  • When gunfire/explosions are heard, immediately move to a safe area with good cover.  For example, look for something substantial to hide behind, seek cover in a room made of solid construction (e.g. concrete, steel, etc.), stay away from doors and windows, and do not venture out to try and observe the conflict.

  • Immediately convey the sense of danger/threat to those around you.

  • Do not attempt to move to a vehicle if you are in a safe area. Remain there until local security tells you that it is safe to move.

  • Always carry information about your personal medical needs.

For the latest security information, Americans traveling abroad should regularly monitor the Department's Internet web site at http://travel.state.gov where the current Worldwide Caution Public Announcement, Travel Warnings and Public Announcements can be found. Up to date information on security can also be obtained by calling 1-888-407-4747 toll free in the United States, or, for callers outside the United States and Canada, a regular toll line at 1-202-501-4444. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays). American citizens traveling or residing overseas are encouraged to register with the appropriate U.S. Embassy or Consulate on the State Department's travel registration website at https://travelregistration.state.gov. By registering, American citizens make it easier for the Embassy or Consulate to contact them in case of emergency.

For any emergencies involving U.S. citizens, please contact the U.S. Embassy in Mexico City, Office of American Citizens Services, Reforma Ave 305, Col Cuauhtemoc Mexico, D. F., Mexico CP 06500 Tel: (011)(52)(55) 5080-2000 or e-mail: ACSMexicoCity@state.gov.  For additional information, please refer to the Embassy website: http://mexico.usembassy.gov.  This warden message remains in effect until August 1, 2009.

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H1N1 Lifted

U.S. DEPARTMENT OF STATE
Office of the Spokesman

MEXICO
May 15, 2009

The Department of State wishes to inform U.S. citizens traveling to and residing in Mexico that on May 15 2009, the U.S. Centers for Disease Control and Prevention (CDC) lifted its recommendation that American citizens avoid all nonessential travel to Mexico.  As a result of the CDC's decision, the State Department's Travel Alert relating to the 2009-H1N1 influenza outbreak is no longer in effect.

The CDC continues to suggest precautions that travelers and U.S. citizens resident in Mexico (especially those at high risk for complications of influenza) should take to reduce their risk of infection while in Mexico; provides recommendations for those who must travel to an area where cases of 2009-H1N1 influenza have been reported; and recommends measures travelers should take following their return from an area that has reported cases of 2009-H1N1 influenza.  Complete CDC guidelines regarding H1N1 influenza can be found at the following link: http://www.cdc.gov/travel/.  Please check this site frequently for updates. Americans departing Mexico for non-U.S. destinations should be aware that some governments have imposed quarantine or other screening procedures for all travelers from Mexico.  Travelers may wish to check the website of the foreign country's Embassy in the United States or Mexico for available information on current screening or quarantine procedures for travelers from Mexico.  Information about entry screening procedures in other countries can be found at http://wwwn.cdc.gov/travel/content/news-announcements/delays-H1N1-screening.aspx

The Government of Mexico restarted high school (grades 10-12) and university classes on Thursday, May 7.  Federal health and education officials announced that all schools from pre-school to secondary would reopen as of Monday, 11 May.  However, Chiapas, Guerrero, Hidalgo, Jalisco, Michoacán, Nayarit, San Luis Potosí, and Zacatecas states extended at least some school closures until Monday, May 18 due to increases in suspected or confirmed cases of influenza 2009-H1N1, and fatalities in Jalisco and Michoacán.

Consular services at all posts in Mexico have resumed. Information on rescheduling immigrant visa appointments is available on the web page of the U.S. Consulate in Ciudad Juarez at http://ciudadjuarez.usconsulate.gov/.

The U.S. Embassy reminds U.S. citizens in Mexico that most cases of influenza are not 2009-H1N1 influenza.  Any specific questions or concerns about flu or other illnesses should be directed to a medical professional.  Mexico City medical authorities are urging people to avoid hospitals and clinics unless they have a medical emergency, since hospitals can be centers of infection; instead, those with health concerns are encouraged to stay home and call their physicians to avoid potential exposure.  Although the U.S. Embassy cannot give medical advice or provide medical services to the public, a list of hospitals and doctors can be found on our website at the following links: http://mexico.usembassy.gov/sacs_medical_info.html (Spanish) http://mexico.usembassy.gov/eng/eacs_medical_info.html (English).

For additional information, please consult the State Department's website at www.travel.state.gov, the CDC website at www.cdc.gov, or the website of the World Health Organization at www.who.int.  The U.S.-based call center for U.S. citizens can be reached at 1-888-407-4747 from 8:00 am – 8:00 pm Eastern Daylight Time, Monday through Friday or, if calling from outside the U.S., at (202)-501-4444.  The U.S. Embassy will post additional information as it becomes available at: http://mexico.usembassy.gov.  American citizens traveling or residing overseas are encouraged to register with the appropriate U.S. Embassy or Consulate on the State Department's travel registration website at https://travelregistration.state.gov/.

For any emergencies involving American citizens, please contact the U.S. Embassy in Mexico City, Office of Citizens' Consular Services, Reforma Ave 305, Col Cuauhtemoc Mexico, D. F., Mexico CP 06500 Tel: (011)(52)(55) 5080-2000 or e-mail: ccs@usembassy.net.mx.  For additional information, please refer to the Embassy website: http://usembassy-mexico.gov.

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Citizens' Consular Services
American Embassy Mexico City
Reforma Ave 305
Col. Cuauhtémoc
México, D. F., México CP 06500
Tel: (011)(52)(55) 5080-2000, ext. 4780 or 4543
Hours: 8:30 a.m. to 2:00 p.m. & 3:00 to 5:00 p.m.
e-mail: ccs@usembassy.net.mx
website: usembassy-mexico.gov

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Department of State travel information and publications are available at Internet address: http://travel.state.gov. U.S. travelers may hear recorded information by calling the Department of State in Washington, D.C. at 202-647-5225 from their touchtone telephone, or receive information by automated telefax by dialing 202-647-3000 from their fax machine.


Please direct further inquiries to the Embassy’s e-mail address, ccs@usembassy.net.mx. The telephone number of the Embassy is (52) (55) 5080-2000, fax (52) (55) 5525-5040.
Website: www.usembassy-mexico.gov

*******************************************

Elizabeth Williams
U.S. Consular Agent in Ixtapa

Office: Hotel Fontan in Ixtapa on the ground floor with the entrance on the circular driveway - do not enter the hotel lobby.
Tel. (755) 553-2100
Fax: (755) 553-2772

E-Mail:
lizwilliams@diplomats.com

consularixtapa@prodigy.net.mx

Mailing Address:
Apdo. Postal 169
Zihuatanejo, Gro. 40880

Office Hours: Monday-Friday: 1:00-5:00 p.m.

U.S Bureau for Consular Affairs
Please visit our website for information about services for Americans abroad, travel warnings and announcements.

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